Step 3: Test charging the case with another charger and cable. If the situation even now isn't going to cost, it is possible that the situation alone is faulty. Remember to send it to us and prepare the substitute as soon as Possible.
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Step two: Clean up the charging ports on the two the earbuds and the situation to eliminate any debris Which may interfere With all the relationship.
Phase two: Inspect the microphone holes for just about any blockages brought on by dirt. If present, gently clean them that has a tender fabric.
Move 2: Insert the earbud in to the charging case and Verify the indicator light-weight. If it illuminates briefly (about a single 2nd), the earbud’s battery could possibly be totally depleted.
If these measures never solve the issue, the earbuds may be defective. You should return them to us, and We're going to arrange for a substitution instantly.
Move 2: Peel off the protective movies within the earbuds and place them into the case to recharge for about 30mins.
Observe: This feature cannot be utilized if the charging scenario’s battery is minimal. If the situation’s indicator light-weight is crimson, demand it until the battery level reaches medium or large before looking to activate the lighting outcomes.
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Move two: Verify the earbuds for debris that might be clogging the speaker holes and cleaning them if required.
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Stage 3: Open up the case lid to here watch the indicator light. (1) Swift Blinking: This means the earbuds are in pairing mode. Please delete any present entries from your Bluetooth record and afterwards reactivate your machine's Bluetooth feature.
Stage three: If the perform nonetheless isn’t responding, regulate the match on the earbuds to be certain They're securely placed as part of your ear canal.